Business inquiries & seller support
Two direct channels to NineReach — business and seller support, each reachable by email and phone, with WeChat customer service one scan away. Both mailboxes use the payroad.com domain: Payroad is the funds-layer brand in NineReach's three-layer architecture, with contact channels shared across the collaborating brands.
Channels
Three entries, each in place
Choose the channel that matches your role and need; we respond as soon as we can.
Business cooperation
Ecosystem partnerships, channel cooperation, media inquiries — and Trusted AI Terminal configuration and launch consultation — write to the business team.
Seller support
Questions about products, application flows and repayment are handled by the support team.
WeChat customer service
Scan the QR code to add our WeChat representative for more immediate conversations.
Check the Help Center first
High-frequency questions on eligibility, data authorization, fund safety and more are already answered in the Help Center.
Go to Help Center